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DOMESTIC SHIPPING INFORMATION

Orders placed with GROUND SHIPPING are usually delivered within 4 to 10 business days. Orders placed after 5:30PM EST are not processed until the following business day. If you have an urgent need for expedited processing, please contact us, and we will always do our best to accommodate you.

Most domestic GROUND orders will ship for $11.95*

  • For 3RD DAY domestic shipping, add $10*
  • For 2ND DAY domestic shipping, add $20*
  • For OVERNIGHT domestic shipping, add $30*
  • *Shipping charges are determined by package weight, dimensions, delivery zone, fuel surcharges, and level of service. As such, these charges may be subject to change on an individualized basis. We reserve the right to add additional shipping charges as needed as well as require a signature upon delivery.

    SPECIAL ORDERS, BACKORDERED ITEMS, AND SEASONAL GOODS

    Because we offer the world’s largest selection of big and tall clothing and footwear, some items may need to be special ordered for you if they are not immediately available when your order is placed. Some orders also require specialty alterations. These factors may extend the delivery date of your order. Please contact us by phone or e­mail if you have a time sensitive requirement for your order (i.e., a wedding, funeral, trip, etc.). We will endeavor to keep you informed of any unanticipated delays.

    INTERNATIONAL SHIPPING INFORMATION ­ FAQs

    *Do you ship worldwide?

    Yes, in 70 years of business we have shipped to all seven continents and over 150 countries!

    *What carrier/method do you use for international shipping? What are the charges? We recommend United States Postal Service’s (USPS) Global Priority or Global Express shipping options, as they are insured, trackable, and the most affordable shipping methods. USPS options are available to most countries. Pending customs clearance and international dispatch, Global Express arrives to most locations within 3­5 business days. Global Priority Air Mail arrives to most locations within 4­10 business days. International shipping charges are determined on an individual basis, as costs can vary by weight and size of parcel, country of destination, value of goods, and level of service. Unless otherwise indicated, we will automatically process your order for GLOBAL PRIORITY AIR MAIL, intending to save you whatever shipping charges we can. If you would like to know specific shipping options available for your individual order, please contact us by e­mail or phone and we will be happy to provide the information.

    *What if I must have the items by a certain date?

    If you need your items with date certain delivery, we also offer FedEx or UPS International shipping, which can reach many international locations within 2­3 business days and to Canada overnight. If you elect to ship via FedEx or UPS International, they will impose additional brokerage fees upon delivery. Please check your individual country’s import and delivery policies for additional information.

    *What about taxes, duties, exchange rates, and customs fees?

    Customers are responsible for ALL taxes, duties, exchange rates, customs fees, and any other associated delivery charges imposed in their own countries.